Rizal, Rosiana, Muslim Suardi, and Yulihasri Yulihasri. 2017. “Impact of Service Quality and Patient Satisfaction of BPJS Participants As the Mediation to Patient Loyalty”. Jurnal Sains Farmasi & Klinis 3 (2):108-14. https://doi.org/10.29208/jsfk.2017.3.2.112.