RIZAL, Rosiana; SUARDI, Muslim; YULIHASRI, Yulihasri. Impact of service quality and patient satisfaction of BPJS participants as the mediation to patient loyalty. Jurnal Sains Farmasi & Klinis, [S. l.], v. 3, n. 2, p. 108–114, 2017. DOI: 10.29208/jsfk.2017.3.2.112. Disponível em: https://jsfk.ffarmasi.unand.ac.id/index.php/jsfk/article/view/112. Acesso em: 28 feb. 2026.